SMG collects a range of Personal Information from its current, prospective, and former customers, members, users, visitors, and guests (collectively “Individuals”). “Personal Information” refers to information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to an individual. Personal Information also includes other information (i.e. information that does not, on its own, identify you) that is used in conjunction or combination with Personal Information.
When you use our Platform, contact us directly, or engage in certain activities, such as registering an account with SMG, purchasing SMG products, or participating in events either in-person or online using our Platform, we may ask you to provide some or all of the types of Personal Information described below.
If you create an account, sign up for our newsletter, or submit an inquiry, we will collect your name and contact information. This contact information may include your name, phone number, email address, and zip code.
If you purchase SMG products, events, or subscriptions from us through our Platform, we will collect your payment information including your name, email address, phone number, credit card information, mailing address, billing address, and/or other related information that may be required from you to complete your purchase. We will also collect your purchase details. Your payment information is processed by a third party processor, and we do not collect, store or maintain your payment information.
If you create an account with us, we will collect your username and password, and any other information you upload through the World Chef Site or corresponding application.
When you create an account, you will be given the opportunity to create a “User Profile.” In addition to providing us with your username and password, you may also provide us with information such as email address, age, location, dietary restrictions, food preferences, birthday, phone number, and images, photos, or an avatar. Only your email address and username are required to set up your User Profile. The other information you provide is optional.
Once your User Profile is created, anytime you log in and access our Platform, we may collect additional information and add it to your User Profile, including for example, information regarding events you purchased, your purchase history, dates you purchased events, your location, your reviews, your food preferences, your dietary restrictions, your followers, and who you are following. Information in your User Profile can also include awards and achievements provided via the Platform.
You acknowledge that information associated with your User Profile may be personal to you, and by creating a User Profile and providing such information through our Platform, you allow others, including SMG, to identify you and therefore you may not be anonymous. Information in your User Profile may be displayed on digital signage during events or displayed outside events to other users accessing the Platform. User Profiles are set to “Public” by default, which means that other registered SMG users will also be able to view your User Profile information, and those users can contact or follow you through the Platform. You have the option to set your profile to “Private,” which means that only members who you approve as followers can see your User Profile information, and you can remove other users from your followers.
We may capture your visual image, likeness, and voice recording (e.g., via pictures and/or video) if you attend an event, visit our studios, participate in events, upload content, and/or contact our customer support team. Additionally, the devices you use to access our Platform may contain a camera, microphone and voice control features. These features are in use only when activated by you, for example, to take a User Profile photo, participate in an event, or to initiate or accept a video chat from another user.
When registering for events or creating your User Profile, we may ask for dietary restrictions and food preferences.
Your mobile device or browser may share your location data, including WiFi location data and Global Positioning System (GPS) location data when using our Platform. SMG will collect this information based on the settings of your phone and browser.
We may also collect usage and device information when you use our Platform. This may include information about the browser, operating system, and/or device identifier for the device you are using, including your Internet Service Provider (ISP) information and Internet Protocol (IP) information, navigation activity on our website, as well as the websites that you came from and the site you visit when you leave.
We collect Personal Information in a variety of ways. We collect information directly from you; for example, when you register an account on the Platform, make a purchase, submit a job application, or correspond with us through the Platform.
We also collect information from third parties. For example we work with business partners, subcontractors in technical and delivery services, advertising networks, analytics providers, and search information providers.
We also collect information from you passively. The Platform uses tracking tools like cookies, pixels, and web beacons. We collect information, including usage and browser type, from the Platform and in emails that we send to you. We use these tools to collect information about users over time. We may also have third parties collect Personal Information in this way. For more information about the trackers that we use, please see Section 6 of this Policy. Additionally, if you enable location data on your device, location data will be collected passively based on the location settings on your device.
We may combine Personal Information. For example we may combine information that we collect online with information that we collect offline. Offline information can include, for instance, information relating to calls between you and our support team. We may also combine information that we collect across other third party sites or from other third parties with information we previously collected. Finally, we combine information across devices.
We may also use your Personal Information to improve the Platform, products, and services. This may include using your information to customize your experience with us. We may also use your Personal Information for the security of the Platform and our company, our customers, and other third parties. We may also use your Personal Information to protect against fraud and other malicious activity.
We may also your Personal Information for marketing purposes. For example, we may send you information about new features on the Platform, new services we offer, and special offers. When legally permitted, this may also include using your information to serve you ads and to tell you about products or offers available through third parties we think you might find interesting. These might be our own offers, or third party offers, or products we thing you might find interesting.
Finally we may use your information for other purposes, as permitted by law.
We may share your Personal Information in the following circumstances:
We may share your Personal Information with our affiliates companies and subsidiary companies.
If you participate in any event, live or webcast, your username may be shared with other participants in the event and with individuals watching recordings of the event. If you enable video, your likeness and activity during the event may also be shared with these individuals.
When we hire a service provider to help operate the Platform or our business, we may give access to Personal Information as necessary to perform the service for SMG. This may include service providers that prepare and deliver meal kits, operate our website, send our communications, or run our promotions.
SMG may share Personal Information to our trusted business partners. For example, we may share your Personal Information with a company that co-sponsors events or offers a related promotion or service. These trusted business partners may use your Personal Information to, among other things, send you information or contact you about their services and products.
We may share your Personal Information with third parties for their marketing purposes. This may include third parties whose services we believe you may be interested or who are interested in providing you with services. These third parties may share your Personal Information with others and may use this information for their own interest based advertising.
If and when SMG is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, Personal Information may be transferred along with the business. Where legally required, we will give you prior notice of any transfer and if you have a legal right to do so, an opportunity to object to the transfer.
We may share your Personal Information for other purposes, as we describe to you.
We collect information about users over time on the Platform by using several common types of cookies and other tracking technologies including web beacons, pixels, and flash cookies. We also have third parties that collect information in this way on our behalf and for their own purposes. Cookies are small files that download when you access certain websites. For more information about cookies visit: http://www.allaboutcookies.org/. Web beacons, pixels, and other tracking technologies operate independent of cookies.
To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services such as Google Analytics. For more information on Google Analytics’ processing of your information, please see “How Google uses data when you use our partners' Platforms or apps.” You can opt out of Google Analytics by installing Google’s opt-out browser add-on.
We may use a variety of cookies provided in the table below.
You can control cookies and tracking tools. Some browsers have a “do not track” feature that prevents a website from tracking you, as well as additional cookie settings. The Platform does not currently respond to these signals. If you choose to block cookies and other trackers, certain features of the Platform may not work. Blocking or rejecting cookies will not stop all of the tracking described in this Policy. These features and options are browser and device specific and are not uniform. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful, or you can use the help option in your browser for more details:
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:
On a mobile device, you may also be to adjust your settings to limit ad tracking.
You have certain choices about how we use your Personal Information. You can opt out-out of certain marketing. To opt-out of marketing communications, please email us at firstname.lastname@example.org or by following the instructions included in our emails or text correspondence. Please note that, even if you unsubscribe from certain correspondences, we may still need to contact you with important transactional or administrative information, as permitted by law.
The Platform is meant for adults and we will not knowingly collect personally identifiable information from any person under the age of 13 without permission from a parent or guardian. The Platform are not designed to attract the attention of persons under the age of 13. If you are a parent or legal guardian and think your child has given us information you can email us at email@example.com. Please mark your inquiries “COPPA Inquiry.”
Pursuant to California’s Shine the Light statute (Cal. Civ. Code Sec. 1798.83), you can control if we share information with third parties for their marketing purposes. To opt-out of us sharing your information with third parties for such promotional purposes, email us at firstname.lastname@example.org and include “Marketing Opt-Out” in your request.
SMG takes reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information. No transmission of information via the Internet can be entirely secure, however, so please always use caution when submitting Personal Information. We will retain your Personal Information in compliance with the uses described in this Policy, as well as to comply with our legal, financial reporting, or compliance obligations.
The Platform may include third party content and links to third party websites and services that collect Personal Information. We do not control these third parties and this Policy does not apply to their privacy practices. We are not responsible for the practices of these third parties or how they use information you provide to them. Please read the third parties’ privacy policies carefully.
If you have any questions about this Policy, or the privacy practices of SMG, please email us at email@example.com or write to us at:
Attn: World Chef C/O SMG 10866 Washington Blvd., #1111 Culver City, Ca 90232
Please note that this policy may be amended from time to time. Unless otherwise indicated, any changes to this Policy will apply immediately upon posting to the Platform so please check our site periodically for updates. You can see when this Policy was last updated by reviewing the “Last Updated” legend at the top of this page. We will provide notice of material changes by updating the Policy here, and communicating with you in the manner and format in which we typically communicate with you in our regular course of business, as required by applicable law.